Procedure

How to receive an offer
1. choose product
2. combine materials
3. Fill out the request form and press "send" button, on the next page please check all details and send your request by pressing the "send" button.
4. After evaluating your request, you will receive an offer to the given e-mail address. If clarifications are required Koio will personally contact you.

How to order your furniture
1. Please send your signed offer to our mailing address or by fax transmittal to Koio. The receipt of your order will be confirmed by e-mail. From the date of our confirmation, you may withdraw your order within 14 days, without any obligations, by mail.
2. The production of your furniture will begin once we have received the advance payment of 50% of the total value (Germany) or the total billing amount (EU) on our bank account.

Production and delivery

  • The production and delivery is expected to take 8-10 weeks (within Germany).
  • Once your furniture has been completed it will be sent by a freight forwarder to your given address.
  • The freight forwarder will arrange a delivery date with you. Deliveries are limited to Monday till Friday only.

Payment details within Germany

once the confirmation has been sent, kindly transfer the advanced payment of 50% to following bank account:


Christof Biedermann

Kto.Nr.: 6400984440

BLZ: 50190000

Frankfurter Volksbank

IBAN: DE 81501900006400984440

BIC: FFVBDEFF

The final payment of 50% will be settled with the freight forwarder on the day of delivery.

 

Payment details for EU

once the confirmation has been sent, kindly transfer the total billing amount to following bank account:


Christof Biedermann

Kto.Nr.: 6400984440

BLZ: 50190000

Frankfurter Volksbank

IBAN: DE 81501900006400984440

BIC: FFVBDEFF

 

The furniture will be sent to your given address after receipt of the total billing amount